Shipping & Assembly policy
Once payment for your order is received, products in stock are usually despatched within 2-3 business days. It can take up to 8-14 days at certain times to be received by the customer due to delays beyond our control. Shipping time can however vary depending on the manufacturer or distributor and the popularity of the item.
The con note number will be emailed to you once your order is despatched for tracking purposes.
Shipping costs are calculated in the checkout unless otherwise quoted.
Please note that the freight company will only deliver to your front door, and not inside your house. In the event that the driver is willing to help you bring the items inside, any damages that occurred is the responsibility of the buyer. Delivery to apartments will only be to the ground floor only, it is the responsibility of the buyer to organize and take the items up.
You are responsible to note the size and dimensions of the furniture to insure that it will fit, not only in the designated room, but also the hallways, doorways, stairwells, etc.
Please note that majority of items in store are flat packed and require some sort of assembly, and instructions will be provided with all products. Please be advised that the delivery & pickup does not include assembly, items are delivered & picked up in their original intended form unless negotiated upon invoicing. The company reserves the right to charge an assembly fee if required.